All of our pieces are made to order, meaning we create each item only once an order has been placed.
For every collection, we print fabric in small, carefully managed quantities, allowing us to cut, sew, and finish garments as needed for our online store.
Wholesale orders follow the same approach, reinforcing our sustainable business model that reduces fabric surplus and avoids overproduction.
One of our core values is minimising unnecessary waste, and our made-to-order process ensures we only produce what is truly needed.
Any surplus fabric from sampling or production runs is never discarded. Instead, it is repurposed for future samples, sold to other factories, or donated to car seat manufacturers for use as car seat stuffing.
Shipping Information
You will receive an order confirmation via email after placing your order.
All items are made to order. Please allow 3–5 business days for production before shipping.
Shipping rates are calculated based on your location.
Free shipping applies to all orders over $300 USD.
A flat shipping fee of $35 USD applies to all orders under $300 USD.
All orders are shipped via DHL or FedEx. Please allow 7–10 business days for delivery.
We cannot ship to P.O. boxes or APO/FPO addresses, so please provide a valid street address.
Orders are processed during business hours: Monday to Friday, 9 AM – 5 PM.
Orders placed on public holidays will be processed on the next business day.
Once an order has been placed, we cannot modify the shipping address or cancel the order.
Important Notes for International Orders
Duties, customs fees, and local taxes are the responsibility of the recipient. We recommend familiarizing yourself with any applicable import charges prior to ordering. JULA is not responsible for additional fees related to importation.
