In an effort to uphold our sustainable business operation model, we currently do not accept returns on purchases based on change of mind. JULA produces all items on a made-to-order basis. By adhering to these practices we aim to reduce overproduction and minimise excess apparel in the industry. We hope this encourages our customers to shop mindfully & wear pieces for seasons to come. If you purchase an item and are not happy with the item we offer the following options:
- Credit Note – valid for 6 months from the original order date.
- Size Exchange – for the same style and print (subject to availability).
